Kevin Pollak laughed when asked whether fans realize he was a standup comic long before he became an actor. Those with questions regarding refunds are asked to call the box office at (509) 481-2800 or (877) 871-6772. Those who paid cash are asked to get their refund from the casino box office. Ticket refunds will automatically be issued to ticket holder accounts. Editor’s note: Kevin Polllak’s performance at Northern Quest Resort and Casino on Thursday has been canceled due to unforseen circumstances, the casino said Tuesday in a news release.